Business Studies 2025 Previous Year Paper

Q1. Arrange the following steps of a company's selection process in the correct sequence.

(A) Reference and background checks

(B) Selection tests

(C) Preliminary Screening

(D) Employment interviews

Choose the correct answer from the options given below:

(A) (C), (B), (D), (A)

(B) (A), (C), (B), (D)

(C) (B), (C), (D), (A)

(D) (C), (A), (D), (B)

Q2. Which of the following is a generic function of management?

(A) Controlling

(B) Staffing

(C) Organising

(D) Directing

Q3. The management principles given by F W Taylor are scientific in nature whereas management principles given by Henry Fayol are __________ in nature.

(A) Artistic

(B) Non Classical

(C) Empirical

(D) Administrative

Q4. Arrange the following steps of a company's planning process in the correct sequence.

(A) Develop premises

(B) Set objectives

(C) Select an alternative

(D) Implement the plan

Choose the correct answer from the options given below:

(A) (A), (B), (C), (D)

(B) (A), (C), (B), (D)

(C) (B), (A), (D), (C)

(D) (B), (A), (C), (D)

Q5. Which of the following are important features of the 'Budget'?

(A) The budget is a single-use plan containing expected results in theoretical terms only.

(B) Budgets may be expressed in terms of time, materials or other suitable units capable of numerical expression.

(C) The budget is a plan which quantifies future facts and figures.

(D) The budget projects the expected revenues and expenses for a given period.

Choose the correct answer from the options given below:

(A) (B), (C) and (D) only

(B) (A), (B) and (C) only

(C) (A), (B) and (D) only

(D) (A), (C) and (D) only

Q6. Which of the following statements does NOT represent the importance of business environment?

(A) It helps in tapping useful resources

(B) It helps in delegating authority in organisational structure

(C) It helps in assisting in planning and policy formulation

(D) It helps in improving performance

Q7. The process of giving a name or a sign or a symbol etc., to a product is called:

(A) Branding (B) Labelling

(C) Grading (D) Marking

Q8. A __________ is general statement that guides thinking or channelizes energies towards a particular direction.

(A) Rule (B) Process

(C) Policy (D) Programme

Q9. Arrange the following stages of the staffing process in logical sequence.

(A) Placement and orientation

(B) Estimating manpower requirements

(C) Recruitment

(D) Selection

Choose the correct answer from the options given below:

(A) (A), (B), (C), (D) (B) (B), (C), (D), (A)

(C) (B), (A), (D), (C) (D) (C), (B), (D), (A)

Q10. Arrange the following Redressal Agencies in the hierarchical structure (bottom to top) as per the Consumer Protection Act, 2019

(A) District Commission

(B) National Commission

(C) Supreme Court

(D) State Commission

Choose the correct answer from the options given below:

(A) (D), (B), (C), (A) (B) (A), (C), (B), (D)

(C) (A), (D), (B), (C) (D) (C), (B), (D), (A)

Q11. Arrange the following steps of a company's organizing process in the correct sequence.

(A) Identification and division of work

(B) Departmentalisation

(C) Assignment of tasks

(D) Establishing reporting relationships

Choose the correct answer from the options given below:

(A) (A), (B), (C), (D) 

(B) (A), (C), (B), (D)

(C) (B), (A), (D), (C) 

(D) (C), (B), (D), (A)

Q12. The Concept of Staffing is about:

(A) Relationships between people, work and resources

(B) External customers

(C) Suppliers

(D) Employees

Q13. Match List-I with List-II

Choose the correct answer from the options given below:

(A) (A) (I), (B) (II), (C) (III), (D) - (IV)

(B) (A) (II), (B) (III), (C) - (I), (D) - (IV)

(C) (A) (I), (B) (II), (C) (IV), (D) - (III)

(D) (A) (III), (B) (IV), (C) (I), (D) - (II)

Q14. Match List-I with List-II

Choose the correct answer from the options given below:

(A) (A) (II), (B) (I), (C) - (III), (D) - (IV)

(B) (A) (I), (B) (III), (C) - (IV), (D) (II)

(C) (A) (I), (B) (II), (C) - (IV), (D) - (III)

(D) (A) (III), (B) (IV), (C) (I), (D) (II)

Q15. _________comprises separate business units or divisions wherein each unit has a manager responsible for performance and who has authority over the unit.

(A) Matrix organisation

(B) Staff organisation

(C) Functional organization

(D) Divisional structure

Q16. Which of the following principles are taken from the 14-Principles suggested by Henry Fayol?

(A) Discipline

(B) Scalar Chain

(C) Stability of the business organisation

(D) Equity

Choose the correct answer from the options given below:

(A) (A), (B) and (D) only

(B) (A), (B) and (C) only

(C) (B), (C) and (D) only

(D) (A), (C) and (D) only

Q17. Match List-I with List-II

Choose the correct answer from the options given below:

(A) (A) (IV), (B) (II), (C) (III), (D) - (I)

(B) (A) (I), (B) (II), (C) - (III), (D) - (IV)

(C) (A) (I), (B) (II), (C) (IV), (D) - (III)

(D) (A) (III), (B) (IV), (C) (II), (D) - (I)

Q18. The Debt Service Coverage Ratio of company A is higher than that of company B. What does this indicate?

(A) Company A is in better postion to meet cash commitments

(B) Company B is in better position to meet cash commitments

(C) The company A's potential to increase debt component in its capital structure is lower

(D) The company B's potential to increase debt component in its capital structure is higher

Q19. "It is necessary to identify the needs of the customers and subsequently take various decisions for the successful marketing of products and services." This statement is related to which function of Marketing?

(A) Marketing Planning

(B) Gathering and analyzing market information

(C) Product designing and development

(D) Customer support services

Q20. Which of the following statements is true?

(A) Delegation is optional, whereas Decentralization is essential to get things done by others.

(B) In delegation, management exercises minimal control and in decentralization, control rests on the supervisor.

(C) Delegation is individual and Decentralisation is totalistic in nature.

(D) Delegation is a step towards the formation of semi-autonomous units whereas Decentralisation creates superior- subordinate relationships.

Q21. Which of the following is the feature of planning?

(A) Planning focuses on achieving objectives

(B) Planning ensures success

(C) Planning identifies the deviations and makes corrections

(D) Planning groups important activities into workable units

Q22. Match List-I with List-II

Choose the correct answer from the options given below:

(A) (A) (I), (B) (II), (C) (III), (D) - (IV)

(B) (A) (I), (B) (III), (C) - (II), (D) - (IV)

(C) (A) (I), (B) (II), (C) (IV), (D)-(III)

(D) (A) (III), (B) (IV), (C) (I), (D) - (II)

Q23. "Management is the process of working with and through others to effectively achieve organisational objectives by efficiently using limited resources in the changing environment.". Who gave this definition of management?

(A) Hicks

(B) Henry Fayol

(C) Kreitner

(D) Koontz

Q24. ___________is the force that binds all the other functions of management together.

(A) Direction

(B) Coordination

(C) Communication

(D) Leading

Q25. Which of the following relates to the recruitment process?

(A) Training

(B) Appraisal

(C) Job Advertisement

(D) Development

Q26. Which of the following are the importance of delegation?

(A) Effective management

(B) Better coordination

(C) Motivation of employees

(D) Integrate employee-efforts

Choose the correct answer from the options given below:

(A) (A) and (D) only

(B) (A), (B) and (C) only

(C) (A), (B) and (D) only

(D) (B) and (C) only

Q27. Which of the following is related to the importance of management?

(A) Helps in achieving group goals

(B) Makes available of extra funds at the right time

(C) Increases efficiency

(D) Creates dynamic organization

Choose the correct answer from the options given below:

(A) (A), (B) and (D) only

(B) (A), (B) and (C) only

(C) (A), (B), (C) and (D)

(D) (A), (C) and (D) only

Q28. Which of the following is not an element of entrepreneurship?

(A) Innovation

(B) Risk taking

(C) Vision

(D) Regular income

Q29. Anshu works in the capacity of Chief Executive Officer, responsible for formulating organizational goals and strategies. At which level is Anshu working?

(A) Top level

(B) Middle level

(C) Operational level

(D) Non operational level

Q30. Which of the following techniques is not used for environmental scanning?

(A) SWOT Analysis

(B) Budgetary Analysis

(C) PESTAL Analysis

(D) Industry Analysis

Q31. Which of the following cannot be termed as owners' funds?

(A) Debenture            

(B) Equity

(C) Retained earning  

(D) Reserves and surplus

Q32. Match List-I with List-II

Choose the correct answer from the options given below:

(A) (A) (I), (B) (II), (C) (III), (D) - (IV)

(B) (A) (I), (B) (III), (C) - (II), (D) - (IV)

(C) (A) (IV), (B) (III), (C) (II), (D) - (I)

(D) (A) (III), (B) (IV), (C) (I), (D) - (II)

Q33. Which of the following terms represents the number of subordinates that a superior can effectively manage?

(A) Span of Management

(B) Unity of Direction

(C) Management Control System

(D) Unity of Command

Q34. Who is known as the father of general management?

(A) Henry Fayol

(B) Maslow

(C) Herzberg

(D) F W Taylor

Q35. Which of the following is a consumer product?

(A) Tyres purchased by a tyre manufacturing company

(B) Wheat flour purchased by Pizza making company

(C) Pen purchased by a shopkeeper for his personal daily use

(D) Mustard oil purchased by a restaurant

Q36. "It is very difficult to predict future happenings, especially when environmental changes are taking place too frequently". Which feature of business environment is reflected in the above statement?

(A) Uncertainty

(B) Dynamic nature

(C) Complexity

(D) Relativity

Q37. What is the full form of EBIT?

(A) Earning Before Income Tax

(B) Earning Before Interest and Tax

(C) Expense Before Income and Tax

(D) Expenses Before Interest and Tax

Q38. Since the future cannot be predicted with absolute accuracy, ___________-premises may not be fully reliable.

(A) Delegating

(B) Planning

(C) Coordination

(D) Controlling

Q39. Which of the following are the elements of directing?

(A) Communication

(B) Motivation

(C) Supervision

(D) Compensation

Choose the correct answer from the options given below:

(A) (A), (B) and (D) only

(B) (A), (B) and (C) only

(C) (A), (B), (C) and (D)

(D) (B), (C) and (D) only

Q40. For designing a tractor, the assembly line production would entail deciding the sequence of various operations, place for men, machines and raw materials etc. All these are part of:

(A) Motion study

(B) Work measurement

(C) Method study

(D) Time study

Read the passage and answer the following questions:

ABC Manufacturing Ltd. faced a drop in productivity after introducing new technology. The workers found the technology challenging to use, leading to dissatisfaction and resistance. The management recognized that the issue stemmed from inadequate supervision, lack of motivation, and unclear leadership.

To address this, the supervisor, Mr. Rajesh, played a pivotal role in turning things around. He scheduled regular training sessions to improve workers' understanding of the new system. By being present on the floor, he provided hands-on guidance and support, ensuring everyone felt comfortable with the changes.

To motivate employees, Rajesh introduced an incentive scheme rewarding the most productive teams. He also implemented a peer-recognition program, encouraging workers to appreciate each other's efforts. Rajesh used constructive feedback to foster a positive work environment.

Leadership played a critical role as Rajesh led by example. He demonstrated enthusiasm for the new technology, showing employees its benefits. He maintained open communication, addressing concerns and fostering trust. His ability to inspire and guide the team transformed the workplace dynamics.

Within two months, the productivity increased significantly. The team adapted to the new technology, motivated by clear supervision, targeted incentives, and empathetic leadership.

Q41. What was the result of Rajesh's efforts?

(A) Increased Costs

(B) Improved Productivity

(C) Reduced Workforce

(D) Decline in Morale

Q42. Which leadership style was highlighted in Rajesh's actions?

(A) Authoritative control

(B) Passive control

(C) Laissez faire

(D) Democratic

Q43. How did Rajesh improve employee motivation?

(A) By introducing an incentive scheme

(B) By increasing salary

(C) By hiring more staff reduce the workload

(D) By reducing work hours

Q44. What was a key element of Rajesh's communication?

(A) Issuing orders

(B) Avoiding conflict

(C) Open communication

(D) Formal reporting

Q45. What was the primary issue at ABC Manufacturing Ltd.?

(A) Lack of resources

(B) Resistance to change

(C) Low salaries

(D) Poor location

Read the passage and answer the following questions:

XYZ Logistics faced challenges in meeting delivery deadlines, leading to customer complaints. The management decided to implement a structured control process to ensure timely deliveries.

The company set a standard of delivering 95% of orders within the promised timeframe. A tracking system was introduced to monitor real-time delivery progress, ensuring accurate data collection. Monthly reports revealed that only 85% of orders were delivered on time, falling short of the 95% benchmark. Analysis showed delays occurred due to inefficient route planning and uncoordinated warehouse operations.

To address these issues, XYZ Logistics optimized route planning using Al-based software and trained warehouse staff to streamline operations.

After implementing changes, performance improved to 92% within the first month and met the 95% target in three months. Management regularly reviewed the system to maintain performance.

By implementing all elements of the controlling process, XYZ Logistics ensured continuous improvement and customer satisfaction.

Q46. What caused the delivery delays?

(A) High fuel costs

(B) Inefficient route planning and uncoordinated warehouse operations.

(C) Lack of vehicles

(D) Poor marketing

Q47. What corrective action was taken for warehouse operations?

(A) Hiring more staff

(B) Employee training

(C) Increasing storage capacity

(D) Outsourcing operations

Q48. Identify the main cause of the deviation than occured in the organisation.

(A) Unrealistic standards

(B) Environmental factors

(C) Social factors

(D) Structural drawbacks

Q49. Which element of control involves matching performance with standards?

(A) Measurement

(B) Corrective action

(C) Comparison

(D) Feedback

Q50. What was the performance gap initially identified?

(A) 15%

(B) 10%

(C) 20%

(D) 5%